How To Enable Offer Remote Assistance Via GPO

It’s possible to enable Offer Remote Assistance via group policy. To enable Offer Remote Assistance via GPO: Start Group Policy Management Console Create a new GPO Edit the GPO Navigate to Computer Configuration -> Policies -> Administrative Templates -> System -> Remote Assistance Enable┬áthe Offer Remote Assistance policy Select Allow helpers to remotely control the […]
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Automation Server Can’t Create Object – Remote Assistance

When trying to use Remote Assistance from Windows XP to Windows 7, you get this error: Automation server can’t create object This is because Remote Assistance from Windows XP to Windows 7 is not supported. Here’s what Microsoft have to say about the Automation server can’t create object error: Offer RA from Windows 7 to […]
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How To Create An “Offer Remote Assistance” Shortcut In Windows 7

It is possible to create a shortcut to offer remote assistance in Windows 7 (and XP) using Microsoft Remote Assistance. To create an Offer Remote Assistance shortcut in Windows 7: Right click the desktop Click New -> Shortcut Type %windir%\system32\msra.exe /offerra Click Next This will then create a shortcut to offer remote access, which, when […]
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