How To Enable Auditing On Printer Installer

Printer Installer, from PrinterLogic has the ability to audit printing. To enable printer auditing in Printer Installer: Log onto the admin website for Printer Installer Click Tools -> Settings -> Client Under Print Job Settings, tick the box for Enable Print Job Auditing and any other tick boxes that suit your auditing needs Print job […]
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A Different Port By The Same Name Already Exists – Printer Installer

When trying to install a printer with Printer Installer by PrinterLogic, you may get this error: Printer Installer Client Interface Unable to install printer: A different port by the same name already exists. Delete or rename the port: <<Port Name>>. This is caused because the printer port has already been created (probably in a previous […]
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Unable To Update Synchronization Setting – Printer Installer

PrinterLogic’s Printer Installer gives the following error when clicking on an “IP Address Range”: Message from webpage Unable to update synchronization setting: The cache location specified is not valid. This is because the Cache Location is not valid (probably blank) and the boxes are ticked to Redirect clients in this IP address range to obtain […]
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How To Disable Ctrl + Shift + 8 Hotkey Shortcut In Printer Installer Client Console

By default, the Printer Installer Client Console pops up when you press Ctrl + Shift + 8. This is quite a common key combination because of MS Excel, so it’s useful to disable the Ctrl + Shift + 8 hotkey / shortcut. To disable the Ctrl + Shift + 8 hotkey shortcut: Log onto the […]
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The Operation Can Not Be Completed As It Would Remove Your Administrative Rights

In PrinterLogic’s Printer Installer, when changing or removing user rights, you get this message: Unable to remove user: The operation cannot be completed as it would remove your administrative rights. This is because the AD group you are in is the one you are trying to edit. To fix this, log out of the Printer […]
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How To Troubleshoot PrinterLogic’s Printer Installer Client

The best way to troubleshoot PrinterLogic’s Printer Installer Client is in the logs. To view the Printer Installer Client logs, navigate to: C:\Windows\Temp\PPP\Log\PrinterInstallerClient.log Log’s from previous days are saved with the date appended to to the file name.
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Your Client Is Out Of Date – PrinterLogic Printer Installer

When trying to launch the webpage from the Printer Installer Client, you may get this error: Your client is out of date. Please install the latest Printer Installer Client and try again. This is because the version of the Printer Installer Client running on the PC is different to the one on the Printer Installer […]
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How To Add Printer Drivers To Printer Installer With A Driver From The OS – PrinterLogic

When you add a new printer driver to the repository in PrinterLogic Printer Installer, it’s possible to add drivers that are already built into the operating system. To add a printer driver that’s already in the OS: First aquire the driver. If the driver comes with Windows Vista, 7 or Server 2008 (as OEM), the […]
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Unable To View / Change Profiles In Printer Installer

When you try to change the profile of a printer under Driver / Profile Repository, you are unable to bring up the window in Printer Installer. To fix this, update your browser to IE9. Despite the fact Printer Installer supports IE8 officially, it doesn’t work on the admin website and you can’t view or change […]
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Automatically Installing Printer Installer Client – PrinterLogic

You can automatically install the PrinterLogic Printer Installer Client using technologies like SCCM or AD, but to install the Client so that it points to the Printer Installer server you need to do the following: Get a copy of the Printer Installer Client MSI from the Printer Installer server (C:\inetpub\wwwroot\client\setup\PrinterInstallerClient.msi) Get the config.ini file from […]
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