An Error Was Encountered While Attempting A Connection With The Core Accounting Server

In the Equitrac Office Manager, when you click on a Follow-You printer in the Device list, you get the following error: Error [1] An error was encountered while attempting a connection with the Core Accounting Server. Please ensure the service is running and there are no network connectivity issues. This can be fixed by rebooting […]
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Unable To Release Print From Follow-You Queue In Equitrac

You may find that you are unable to release an Equitrac print job from a Follow-You queue on a printer. If you can’t release a Follow-You print job, you might need to ensure that the Equitrac service has full rights to the printer. To fix this, open the Equitrac Print Server and right click the printer. […]
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How To Delete A Printer In Equitrac

Need to delete a printer in Equitrac as well as Windows? To delete a printer in Equitrac: On the print server, open Print Management Expand Print Servers Select Printers Find the printer you want to delete from Equitrac and select it Right click the printer and click Delete Open Equitrac Office Manager Under System, click on Devices […]
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How To Setup Equitrac Active Directory Synchronization

Equitrac is capable of synchonizing with Active Directory to pickup a list of users. To setup Active Directory synchronization in Equitrac: Start the Equitrac System Manager Click on Configuration Click on Active Directory Synchronization Click Add… to add a domain controller Select the domain controller and click Add… to add a container (OU), the OU […]
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How To Add A New Printer In Equitrac

Adding a new printer to an Equitrac printer is a little more involved than just adding a new printer to a standard print server. To add a printer in Equitrac, do the following: In Print Manager (which can be accessed from Microsoft System Manager, not Equitrac System Manager), expand Print Servers Next, expand the print […]
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