How To Enter Proxy Server Into Dolphin Update Service – Dolphin Imaging

When you enter license details into the Dolphin Update Service, you hit Next but nothing happens. This is because Dolphin Imaging can’t connect to the internet. This might be because you are using a proxy server. To enter proxy server details into Dolphin Imaging: Open the Dolphin.ini file (typically located in C:\Windows\Dolphin.ini) Add (or edit, […]
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Dolphin Imaging Pre-Backup Failed – Error: Cannot Open Backup Device

When trying to complete a Pre-Backup on exiting Dolphin Imaging, you may get the following error: Dolphin Imaging Error: Cannot open backup device <<DolphinPlatformBackup.BAK>>. Operating system error 5 (Access is denied.). (An error code is returned from the database. Please contact out tech support if help is needed.) After clicking OK, you will then get […]
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