Remote Desktop Licensing Mode Is Not Configured – Server 2012

If you’ve installed Remote Desktop Services in Windows Server 2012, then you will need to setup an RD Licensing server. If you haven’t you’ll be getting this error message:

Remote Desktop licensing mode is not configured.

Remote Desktop Services will stop working in 119 days. On the RD Connection Broker server, use Server Manager to specify the Remote Desktop licensing mode and the license server.

To fix this, log onto the RD Connection Broker server and open Server Manager. In Server Manager, click on Remote Desktop Services. Under Overview, click Tasks at the top right hand side of the Deployment Overview diagram then click Edit Deployment Properties. Use this interface to select the licensing mode and set the RD License server.

You may then get the following error whilst trying to set the deployment properties:

Could not save the settings for RD Licensing. Error: Unable to set the license settings.

If you get this error, close Server Manager, SHIFT+Right Click on the Server Manager icon, click Run as Administrator and repeat the process.

Remote Desktop Licensing Mode Is Set, But RD Hosts Aren’t Licensed

If you have set up your RD License server, but are still getting Remote Desktop licensing mode is not configured then you might need to add the RD Licensing server to be a member of the Terminal Server License Servers group in Active Directory Domain Services.

To do this, you can add the RD Licensing server to the AD group directly, but to confirm this and diagnose RD Licensing issues more thoroughly, view the Licensing Configuration in RD Licensing Manager. To view the Licensing Configuration:

  1. Start RD Licensing Manager on the RD Licensing Server
  2. Right click the RD Licensing server
  3. Review Configuration

If you have a yellow warning triangle with an exclamation mark in it on the RD Licensing server in RD Licensing Manager, then clicking Review Configuration should give you more details. If you haven’t added the RD Licensing Server to the Terminal Server License Servers group in AD then you will see the following error:

This license server is not a member of the Terminal Server License Servers group in Active Directory Domain Services. This license server will not be able to issue RDS Per User CALs to users in the domain, and you will not be able to track or report the usage of RDS Per User CALs on this license server.

Clicking the button Add to Group fixes this.

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7 thoughts on “Remote Desktop Licensing Mode Is Not Configured – Server 2012

  1. I’ve done all of the above, and the RDS Overview picture says that all is OK. But if I run licensing diagnostics on any of my RDS Hosts I get “Licensing not configured”. Tried resetting the license server with set-rdlicenseconfiguration, but still the individual hosts reports that no licensing is selected.

    K.

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    • That sounds like a fun one. If you find the answer, it’d be great to hear back from you.

      In the mean time, you might want to check that there are enough licences installed, that the licences installed are 2012 licenses and investigate ways to specifically tell the hosts what the licensing server is.

      Maybe if that doesn’t work, try building a brand new licensing server and see if it picks that up?

      As I said, please post back with the fix and good luck 🙂

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  2. After doing everything we could not activate the license successfully
    some where there is some glitch.

    Is there any other way except re formatting and re installing the OS?

    Or can u people comedown to KR.Puram to solve this problem?

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    • Hi SantoshKumar MK,

      Sorry to hear you’re having licencing problems. Unfortunately, I don’t really time time to offer onsite / remote support. I recommend that you contact a local IT support company or contact Microsoft directly (This might be a preferable option).

      There are some options to extend the license if you’re getting close to expiry date, Google can help you there 🙂

      If you’re still struggling, please give me a screenshot / error message (The file link you gave referenced an internal IP address, so I couldn’t see it).

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  3. Open the GPEDIT.msc on the Windows 2012 R2 sever, navigate to Remote Desktop Services and add the license server.

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    • Nadha,

      Great tip. We’ve seen some very unpolished behavior configuring Remote Desktop Services through Server Manager (and worst of all, very little debug info to work with). This suggestion was very helpful.

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  4. Hi, we buy 40 RD License and 5 servers and all server in domain.
    i want to configure per user mode.
    how to give 8 RD license each server.
    kindly provide me step by step\

    thanks

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