How To Enable Offer Remote Assistance Via GPO

It’s possible to enable Offer Remote Assistance via group policy. To enable Offer Remote Assistance via GPO:

  1. Start Group Policy Management Console
  2. Create a new GPO
  3. Edit the GPO
  4. Navigate to Computer Configuration -> Policies -> Administrative Templates -> System -> Remote Assistance
  5. Enable the Offer Remote Assistance policy
  6. Select Allow helpers to remotely control the computer
  7. Click Show…
  8. Manually add the group or usernames (domain\username) you want to be able to offer remote assistance
  9. Click OK, OK
  10. Link the GPO to the OU containing the computers you want to enable users to offer remote assistance to
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